Industry

Real Estate

Key Apps

Assured Property

Assured Property Private Limited (www.assuredproperty.in) is a real estate startup company located in Hyderabad, Telangana which provides guaranteed assurance to real estate / property investors. Property buyers get online access to “verified and valued” properties that come with "Assured returns and promise of future growth" backed by a guaranteed promise. They wanted to develop a platform which can handle management of various properties, finances, customer acquisition, billing and support operations including marketing functions.

 

After understanding the start-up's needs and the various business processes, Nexivo's experts came up with a Hybrid Solution PHP Website for Property Search with Zoho One as the back end for implementing most of the business processes including CRM, Workflows, Customer Support. In this solution, Zoho sites was also used implement landing pages with integration with CRM for the initial lead generation

The Challenge

  • Developing an attractive, responsive, user-friendly platform was their primary need, but they specifically required a platform with a robust business process workflow system to manage customer acquisitions, customer support operations, and financial and marketing requirements.
  • They faced significant challenges in managing property-related information, which changes dynamically based on market conditions (e.g., price, availability, loan options). This critical information needed to be managed through a well-defined process flow.
  • They also sought solutions for social media management and brand presence, including live chat with customers and the ability to collect and store customer information to effectively manage customer life cycles.
  • The Solution

    Assured Property was clearly looking for a robust solution within a specific go-to-market timeline. While Nexivo was tasked with developing the entire solution in a customized manner, the consultants outlined a hybrid development strategy using the Zoho Platform. After demonstrating the capabilities of the Zoho Platform and its scalability potential without impacting existing operations, the customer saw immense potential in adopting the Zoho One Platform with our expertise.

    Benefits and ROI

    Nexivo developed their initial property website using the Zoho Sites application, with direct integration with SalesIQ, Live Chat, and Zoho CRM for Assured Property. Zoho Social made it easy for them to handle all their social media channels, schedule unlimited posts, monitor keywords, and collaborate with their team—all from a single dashboard.

    We developed data management using Zoho Creator to manage the property listings and make them easily accessible from mobile phones. Using Zoho SalesIQ, they can track website visitors, engage in live chat with customers, and gain insights from analytics.

    Zoho Forms, with configured email alerts and the ability to efficiently manage data with integrated apps, made it easier for the business to handle operations.

    Looking Forward

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