They are the World’s First End-to-End Digital Trip Fulfilment platform for Aviation. Operators can create schedule, select services and fly. Service Providers can generate quotes, fulfil requests and receive payments automatically. One touch is all it takes to activate your trip and get all you need – from fuel to catering, from handling to transport, from permits to flight planning. Their marketplace approach enables you to select vendors of your choice, with price discovery and quality discovery. Setup your preferred vendors. Execute the trip yourself, eliminating multiple layers of intermediaries, while drastically lowering your costs.
Being a technology partner of Avplat, Nexivo Consulting recommended them Zoho platform after knowing their suffering with regards to business process and operations. Moreover, being the Zoho Authorized Partner Nexivo Consulting did the complete analysis of their challenges and understood their requirements and provided the solutions.
Zoho One: By using the zoho one account all of their multiple accounts has been merged to one account, which made the users easy to access the zoho products.
Zoho CRM: All the lead capturing processes have been automated. Generation of the invoices to the customer has become easy for the agents. All the manual entries have been changed to the digital records. Creation of the deals, accounts and contacts has been automated. Lead assignment process has been automated With the help of the integration of zoho CRM with their websites, social channels has made the lead capturing process easy. Integration with the telephony services has helped the agents for the inbound and outbound calls.
Zoho Mail: All the personal email ID's of employees have been replaced with the zoho mail where they can schedule the meetings, write the notes etc. With the help of the group email account. When an email is sent to the group account a copy of mail will be delivered to all the members in that group.
Zoho Sales IQ: By using the chat bot all the service related questions are captured from the customer and automatically leads will be created in the zoho CRM. With the proper flow of the questions asked by the chat bot all the information is collected by the customer.
Zoho Desk: With the help of the zoho desk ticketing management has become effortless for the support team. With the help of the assignment rules the ticket association with the respective team for resolving the ticket has become hassle free. By adding the articles in zoho desk, In the chat bot it is used as the knowledge base.
Zoho Social: Capturing the leads from the various social websites has become easy. With the help of the integration between zoho social and zoho CRM leads are directly added into CRM.
Zoho Connect: Team collaboration activities have been made In an easier manner.
Zoho Pagesense: By using this feature they are able to discover their website traffic i.e how many visitors have accessed their website and what attracted them the most in the website.
Zoho Campaigns: All of their data was migrated from mail chimp to zoho campaign which made them to find all of their data in one place. The email marketing has also become very easy for them using the zoho campaign.
