Industria

Manufaturing

Aplicaciones clave

Black Gold

BlackGold is a customer-centric company leading the way in transforming waste into valuable resources across electronics, batteries, plastics, and more. With a professional and approach-driven methodology, BlackGold is committed to sustainability and efficiency in waste management

El desafío

Lack of a Centralized System: BlackGold did not have a unified customer and vendor management system, making it difficult to track relationships and transactions

Inventory Management Issues: The company faced challenges in tracking stock levelsand managing sales and purchase orders efficiently

La solución

To overcome these challenges, we recommended Zoho CRM, Zoho Books, and Zoho Inventory, enabling BlackGold to streamline operations and achieve seamless integration across departments.

Beneficios y ROI

System Customization

Zoho CRM Customization & Integration:
Configured custom modules in Zoho CRM to align with BlackGold's business processes. Integrated Zoho CRM with Zoho Books and Zoho Inventory to create a unified workflow system.

Process Implementations

Approval Process Configuration

Implemented approval workflows for key processes to ensure controlled and structured operations across the platform.

Data Synchronization

Customer & Vendor Data Management:
All customer and vendor information is now automatically synchronized between Zoho CRM and Zoho Books for seamless data management and consistency.

Automated Workflows

Sales Order Management

When a Sales Order is created in Zoho CRM:

  • Automatic synchronization with Zoho Books
  • Real-time stock deduction in Zoho Inventory
  • Seamless order processing workflow

Purchase Order ManagementWhen a Purchase Order is created in Zoho CRM against a vendor:

  • Automatic synchronization with Zoho Books
  • Real-time inventory level updates
  • Streamlined procurement process

Mirando hacia adelante

Nexivo successfully resolved BlackGold's operational challenges by implementing a unified system using Zoho CRM, Zoho Books, and Zoho Inventory. By integrating these applications, Nexivo streamlined customer and vendor management, automated inventory tracking, and optimized sales and procurement workflows. Custom modules and automated approval processes ensured seamless synchronization of data across departments, enabling real-time stock updates and efficient order management. With Zoho Implementation Services and Zoho Managed Services, Nexivo continues to empower BlackGold with centralized data management, improved inventory control, and enhanced operational efficiency, driving sustainable growth in waste management solutions.

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