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Retail

Zoho offers a comprehensive suite for the retail industry, enabling seamless management across customer engagement, sales, inventory, and operations.

4
Number of Customers

Business functions where we can help you

CRM

Zoho CRM manages customer interactions, tracks service requests, and streamlines sales.

Customer Support

Zoho Desk and Assist facilitate multichannel support and remote troubleshooting.

Marketing and Email Campaigns

Zoho Campaigns is useful for eCommerce marketing and customer engagement. It offers tools for email marketing, customer segmentation, and analytics to drive sales and customer loyalty.

Analytics

Zoho Analytics generates insights and KPIs for better decision-making.

HR

Manage employee records, compliance, and training for field and office staff.

Project Management

Zoho Projects assists in defining project tasks, assigning resources, and tracking progress to ensure projects are completed on time and within budget.

Social Media Integration

Zoho Social helps ecommerce businesses manage their social media presence and engage with customers on platforms like Facebook, Twitter, and Instagram.

Expense & Vendor Management

Control expenses and manage vendor orders.

Team Communication

Ensure internal collaboration via email and chat.

Omnichannel Retailing

All-inclusive platform to manage customer, sales, and marketing across channels.

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